Terms of Entry to HighLight: Carnival of Lights

For the comfort, safety and enjoyment of all patrons, HighLight event management reserve the right to remove or refuse entry to any patrons, without refund whom:

  • Are deemed to be intoxicated and / or disorderly
  • Refuses to have a bag / person search conducted 
  • Are carrying items which are deemed to have the potential to cause injury or public nuisance
  • Hold a ticket purchased through an unauthorised seller 
  • Have been issued a trespass notice that still applies
  • Participates in dangerous activities such as climbing of any structure

Patrons who cause a disturbance or refuse to comply with requests made by event management / security staff will be evicted from the venue.

  • Alcohol will not be permitted to leave the event site 
  • Personal items brought into the festival will be at the owner’s own risk
  • Management will not be held responsible for the loss or damage to any personal property 
  • Unauthorised soliciting and customer survey is not permitted 


What can be brought into the event: 

  • Empty plastic water bottles 
  • Personal cameras and go-pros 
  • Hand sanitizer and baby wipes 
  • Mobile phones and chargers
  • Cigarettes and lighters 
  • E-Cig and vape pens (single use only) 
  • Ear plugs
  • Eye drops 
  • Fanny packs 
  • Gum 
  • Hats 


By purchasing a ticket and entering the site, patrons agree to be bound by these terms of entry. In addition, patrons expressly agree that any official footage captured during the event, whether by drone, film or camera may be used for any marketing and promotional activities by the event owner. 

Caution: This show may not be suitable for some people with epilepsy. Some lighting is used at this show that may be disruptive to people who are sensitive to light. 

Ticketing Terms and Conditions

y purchasing a ticket to HighLight: Carnival of Lights, you agree to the following.

Covid-19: The parties acknowledge that, as at the time of purchase, there is a respiratory outbreak caused by Covid-19 that is impacting New Zealand. The parties agree that where it is impossible or impractical for the event to take place due to any cause or event in connection with Covid-19 pandemic that is not reasonably within the control of the promoter, then the event will be cancelled and the parties will have no further liability to each other, the ticket purchaser will be refunded any monies paid to the promoter less any booking fees paid to the ticket agent and credit card fees paid to the ticket purchasers bank. 

 Events company: This is event is run by Late Night Lights Trust. 

Terms and Conditions are Binding: Tickets to the Event are sold or given and admission to the Event is granted on the express condition that you are bound by these Event Terms and Conditions and any other rules and regulations issued by the Promoter (Event T+Cs). By purchasing an Event ticket you agree to be bound to the Event T+Cs. 

Directions of Event Staff: You must follow the reasonable directions of Event staff as required and comply with the law at all times during the Event. 

Event Tickets:  

Entry to the Event Site will be granted with presentation of: 

– a valid bar-coded ticket; or 

– a valid bar-coded print-at-home PDF ticket; or 

– a valid bar-coded Passbook ticket (electronic ticket on mobile device), 

issued by an Authorised Ticketing Agency, to be exchanged for a wristband upon entry.  

An Authorised Ticketing Agency means each of: (1) Flicket Ltd (Flicket); and (2) any independent ticketing outlet as authorised and approved by the Promoter. 
Lost Tickets: replacement is not available for lost, destroyed or stolen Event tickets unless proof of purchase is presented. 

Ticket Restrictions: You agree not to re-sell Event tickets contrary to applicable laws. Event tickets may not, without the prior written consent of Promoter; 

– be re-sold or offered for resale at a premium (including via online auction sites) or; 

– used for advertising, promotion or other commercial purposes (including competitions and trade promotions) 


– used to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer. 

If an Event ticket is used in breach of this condition, the Event ticket may be cancelled without a refund and the bearer of the Event ticket may be refused admission. The Promoter will use reasonable efforts to notify you of such action. 


Ticket Purchase Limits: The Promoter reserves the right to enforce published ticket purchase limits and cancel any tickets obtained above said limits in any one transaction or by any one customer. If you exceed the stated ticket limit, you may have all or any of your order and tickets cancelled without notice by Promoter in its discretion. This includes orders associated with the same name, email address, billing address, credit card number or other information. 

Search on Entry: It is a condition of entry to the Event Site that a search of you and/or your possessions be required at the time of entry to the Event Site. If you do not consent to such searches, you may be denied entry to the Event Site without refund. Prohibited Items include but are not limited to the list of items at the end of these Event T+Cs and any Prohibited Items will be confiscated. Confiscated items will not be returned, replaced or reimbursed and proceeds from confiscated items (if any) will be donated to a charity. Promoter reserves the right to refuse entry to any persons. 

Smoking Policy: Venues and stages on and within the Event Site may operate a No Smoking policy and you must comply with any such policy. 

Photographing and/or Recording of the Event by You: personal digital cameras are permitted at the Event. SLR cameras are permitted. Photos of installations and performances and/or the Event are permitted only on the basis that: 

  1. images are only used for private and personal use; and
  2. images cannot be made available for sale and/or public display.

Permission may be gained from the Marketing Manager or HighLight Management Team for photography that is outside personal use, for instances such as Media and PR, or images of a commercial nature. 
Recording and Photography of the Event by Promoter: you consent to be included in official photography, film and sound recordings of the Event and for these recordings to be used by Promoter and/or any of its authorised representatives and contractors in any medium or context without further authorisation by, or compensation to you. 

Restricted Capacity: You acknowledge that there may be restricted capacities at the event or at some activations within the event site. Once the maximum capacity is reached in these areas there will be no further admissions until capacity drops below the threshold.  

No Animals: animals are not permitted at the Event Site. Service animals are permitted. 

No Passouts: passouts will not be issued unless otherwise stated. 

Your Behaviour: you must ensure that you and your invitees act in an orderly manner when attending the Event Site. Promoter may refuse entry or evict you or any of your invitees if you or any of your party are behaving in a disorderly, offensive or inappropriate manner. 

Alcohol: The event is not licensed. No alcohol will be permitted on the event site.  

Food and Drink: No commercial food and drink may be brought into the event. Privately prepares food and water bottles are permitted.  

Drugs: If you are found supplying, consuming or in possession of illicit drugs you will be removed from the Event Site and may be referred to police. 

Your Personal Information: Pursuant to your booking, Promoter may need to collect and keep personal information about you including your name, address, credit card or payment details, telephone number and the names of all ticket allocations. Unless you tell us otherwise, Promoter may disclose your contact details to third parties if you elect to receive such information at time of ticket purchase so they can provide you with promotional material about other events and products. Promoter may also need to disclose your personal information as required by law or as permitted under the Privacy Act 1993. If you have any questions about how Promoter will handle your personal information please contact contact@cactus.kiwi.nz. Please note that all payment information is handled by Stripe and subject to their T&C, no information on Credit Cards is collected or stored by Flicket Ltd. 

Promoter’s Liability: The services provided by Promoter will be rendered with due care and skill to the extent required by Part 4 of the Consumer Guarantees Act 1993. Apart from such statutory liability, Promoter and the owner and/or lessee of the Event Site will not be liable or responsible for any injury, damage or loss suffered or incurred by you or any person entering or when you enter or are on the Event Site whether caused by the negligence of Promoter or that of the owner and/or lessee of the Event Site (or their respective employees, contractors or agents), whether arising in tort, contract, bailment or otherwise – all such injury loss or damage to person or property is at your own risk. 

Indemnity: You agree to indemnify Promoter and owner and/or lessee of the Event Site against any loss or damage the Promoter and/or Event Site owner and/or lessee may suffer arising out of your negligence or breach of the Event T+Cs. 

Release: To the full extent permitted by law, you waive all legal rights of action against and fully release Promoter and owner or lessee of the Event Site (and their respective executive members, directors, officers, employees, volunteers, contractors or agents) from any liability for any loss, damage, personal injury, death, economic loss or consequential loss for any default, failure or negligence (to the extent permitted by law) in relation to entry to and presence on the Event Site. 

Risk: Entry to the Event Site is at your own risk. 

Enforceability: Any provision of these Event T+Cs which is or becomes unenforceable shall not invalidate the other provisions of these Event T+Cs. 

Ticket Name Change:  ”For some events, Flicket facilitates the transfer/renaming of ticket(s). For facilitating this transfer/renaming there may be a fee that the new ticket owner has to pay” 

“Once you have transferred/renamed your ticket(s) you will have no rights or ownership to the ticket(s) transferred” 

Online Ticketing Support: If you are experiencing difficulties with purchasing a ticket or the ticketing page, please 

Contact: 9:00am – 7:00pm NZT (Monday – Sunday) 

Email: support@flicket.co.nz 


Refund and Cancellation Policy: The Event is an all-weather event. The Event will take place rain, hail or shine unless it becomes unsafe to do so.  

If a night is cancelled due to extreme weather conditions or any other conditions that result in making it unsafe for public to be onsite, tickets for the cancelled night will be transferred and valid for any remaining event nights. No refunds will be given if you do not redeem your ticket on any of the remaining nights that the event is open. If the last event night is cancelled and you purchased your ticket for the last night, your ticket will be refunded. Please note that if an earlier night is cancelled, and a subsequent night does go ahead but you opt not to redeem your transferred ticket then no refund can be provided.  

The Promoter reserves the right to change, add, withdraw or substitute installations and performances that vary from the advertised program, and vary the Event Site without prior notification. No refunds on tickets except where required by the Consumer Guarantees Act 1993.  

There will be no refund of any unused portion of an Event Ticket if you or your invitees are asked or forced to leave the Event for any of the reasons set out in the Event T+Cs or if you decide not to attend the Event.  

Environment: Promoter cares for the environment and community. Please be respectful and place any litter in the bins provided around the Event Site. Be waste and water-wise – thank you. 

Prohibited Items: Prohibited Items include but are not limited: 

  • Alcohol – any alcohol found at the Event Site will be confiscated and will not be returned and the offending patron(s) ejected from Event Site for the remainder of the Event. 
  • Glass (jars, bottles, containers, mirrors and perfumes).
  • Air horns.
  • Weapons or explosives of any kind (including potential missiles).
  • Illegal substances.
  • Animals (excluding service dogs such as guide dogs and police or emergency service dogs).
  • Nitrous oxide bulbs and canisters.
  • Flares, fireworks, sparklers explosives, or any fire twirling equipment.
  • Fires and open flames.
  • Flammable liquids.
  • Instruments.
  • Advanced personal vapourizers (or modified APVs) or liquid refills for E-Cigs.
  • Sound systems.
  • Portable laser equipment and pens.
  • Sharpies, markers, paint cans or paint pens.
  • Drones or other remote control devices.
  • Couches and chairs.
  • Anything studded (ie belts, wristbands etc).
  • Kites or sky lanterns.
  • Toy guns, water guns or slingshots.
  • Monopods, tripods or attachment sticks(selfie-sticks).
  • Skateboards, scooters, wagons, carts, rollerblades, roller skates, bicycles, quad-bikes, segways, hoverboards, self-balancing scooters or any personal motorised vehicles.
  • Unauthorised solicitation materials including handbills, flyers, stickers, beach balls, give-aways, samples, or other promotional items.
  • Any other item deemed by Event staff (in their discretion) to be dangerous or offensive or potentially dangerous by Event organisers.
  • Eskies and coolers.